Sherry R. Gordon, President

Sherry Gordon is an innovator in enterprise measurement and performance improvement techniques and a thought leader in supplier performance management. She brings many years of experience as a practitioner, management consultant, entrepreneur and business person. Ms. Gordon helps companies improve their operations, improve supplier performance and reduce supply chain risk by applying supply management practices and performance improvement strategies and methodologies such as Lean and Six Sigma to their supply chains. She is also an industry analyst, consultant, trainer, writer, and strategic adviser.

Sherry R. Gordon

After the acquisition of her company, Valuedge, she was Vice President, Supplier Performance at
Emptoris, a leading provider of enterprise supply management software solutions. Valuedge’s supplier assessment software became part of Emptoris’ software suite. Emptoris is being acquired by IBM.

Before founding Valuedge, where she was President, and CEO, she ran the New England Suppliers Institute (NESI), a non-profit organization focused on improving the customer-supplier relationship and also improving supplier performance via lean enterprise practices adoption in the supply base, supplier development and education. NESI offered some of the first public workshops in the country for suppliers on lean manufacturing.

Sherry worked for manufacturing and distribution companies as well as the consulting firms Arthur D. Little, Inc. and the former Arthur Young. Besides supply chain management, Sherry has a background in quality, materials management and lean enterprise and was an examiner for the Baldrige-based Mass Excellence Award for two years. She successfully completed the ASQ (American Society for Quality) Lean Six Sigma Black Belt training and has coached lean and six sigma projects.

In 1999, she published an e-book, “Improving Company Performance Through Supply Chain Management Practices”. Sherry produced a video in 2000: Creating the Lean Supply Chain: Implementation Stories. She appeared in the February 2002 ISM Satellite Seminar: “Complexity Management: Webs, Chains and Other Business Relationship Models”. In 2002 and 2005, Sherry was chosen by Supply and Demand Chain Executive magazine as a “Pro to Know”. Her article, “Seven Steps to Measure Supplier Performance” appeared in the August 2005 issue of Quality Progress. She writes the blog, Value Chain, focusing on supply management and business performance excellence topics.

She wrote the highly-regarded book, Supplier Evaluation and Performance Excellence: A Guide to Meaningful Metrics and Successful Results published by J. Ross Publishing in 2008.

Sherry is a frequent speaker on enterprise performance improvement and supply chain topics and has spoken at events for ISM (Institute for Supply Management), The Conference Board, ASQ, the Supply Chain Council, ASMI, PMAC (Purchasing Management Association of Canada), LAI (Lean Aerospace Initiative) and others. Sherry has been active in AME (Association for Manufacturing Excellence) as Chairperson of the 2004, 2005 and 2006 AME/IndustryWeek Best Plants Conferences. She is on the Board of Advisers for the Entrepreneurship Program at the Simmons College School of Management and a coach for the Silverman Business Plan Contest. Ms. Gordon is also a board member and secretary of ISM’s Supply Chain Risk Management Group.

Ms. Gordon has a B.A. from University of Michigan, M.A. from Columbia University, and MBA from Simmons School of Management.

What clients are saying about Sherry Gordon and her professional expertise

Regarding a recent keynote speech at a supplier conference: Your presentation on ‘Customer-Supplier Relationship Excellence: Adding Value through Supplier Success’ was the highlight of the conference.

I can’t recommend her knowledge and skills enough.”

Your agenda really worked well, and your experience and expertise educated the group and kept us moving. I’m very pleased with our results.

She has that rare talent of being able to lead with vision and manage the details necessary for great execution. She was a pleasure to work with and helped our company develop new methods of reaching customers and suppliers. Her determination to make our project successful and her vision of how it could be applied were critical to our success. I would look forward to the opportunity to work with her in the future.

Sherry worked, most recently, with my company during a critical and challenging contract negotiation with a key customer. The results were mutually beneficial for my company and the customer. Her knowledge, experience and expertise provided me with invaluable and actionable insights. Her advice was beyond helpful, in fact the clarity she brought to the subject saved the contract. I highly recommend her.

Comments about presentations:

an excellent presentation relevant to me and my company.

well-organized and informative.

an overall good presentation of supplier evaluation. There were good ideas around supplier certification, date collection, and COQ.

good content with relevance to [the organization’s] vision/mission

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