Author Archives: sherrygordon

5 Steps to Effective Electronics Purchasing Strategy Using Your Supplier Scorecard

Sherry Gordon, President of Value Chain Group LLC, will be presenting a webinar on June 24th at 12:00 pm ET: “5 Steps to Effective Electronics Purchasing Strategy Using your Supplier Scorecard” for members of VentureOutsource, a community …

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GM ignition switch: Fixing the problem, not the blame

GM’s defective ignition switch problem came to light publicly after 11 years of installing a faulty ignition switch and after 13 deaths were linked to it. The new CEO, Mary Barra, vowed that she would get to the bottom of …

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Supplier of choice

A couple of months ago, I spoke at the Retail Value Chain Federation (RVCF) conference, which brings together large retailers and their suppliers as well as providers of enabling technology.  The title of my presentation was: Meeting Customer Expectations: Tools

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Customer of choice

Earlier this month, I spoke at a conference focused primarily on bringing together large retailers and their suppliers as well as providers of enabling technology. The organization that runs the conference is RVCF, the Retail Value Chain Federation, who, …

Posted in Supplier Relationship Management (SRM) | 1 Comment

6 Tips for Creating Supplier Evaluation Questionnaires

Here are six tips for creating supplier evaluation questionnaires. When it comes to creating supplier evaluation questionnaires, everyone thinks they’re an expert. And with supply management software tools and internet surveys as Survey Monkey and Zoomerang readily available, it’s easy …

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Draining the swamp

Draining the swamp is a common expression in continuous improvement. Problems remain hidden underwater in a swamp. Once it’s drained, the real landscape comes to light. In this analogy,  a few problems may be sticking up above the water. But …

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Tools for Supplier Process Improvement

Sherry Gordon, President of Value Chain Group, will be presenting, ”Meeting Customer Expectations: Tools for Supplier Process Improvement“, on November 4, 2013 at the Retail Value Chain Federation (RVCF) Annual Fall Conference in Scottsdale, AZ.    RVCF is an …

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What really is Lean Procurement?

Lean enterprise principles and practices have been widely adopted in many companies and continue to enjoy strong support. Many organizations have realized incredible gains such as faster cycle times, reduced costs, higher quality and increased customer satisfaction. The lean movement …

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Supplier Scorecard Sustainability

A question that often comes up is: What about using Excel to create supplier scorecards? It has always amazed me how much people depend upon Excel spreadsheets, even though most have information technology (IT) systems. I remember in my days …

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Best Practices for Getting Real Supplier Performance Improvement

Sherry Gordon, President of Value Chain Group LLC will be presenting at the NLPA (Next Level Purchasing Association) Conference being held in Pittsburgh, PA on September 12 & 13, 2013. The theme is “Make Procurement Rock”. Sherry’s session is called: …

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