Category Archives: Business

Performance of reseller products: don't let it get buried

Sometimes you need to engage one supplier to get access to another. But then, whose performance do you measure? A question that has come up several times recently is: how do you measure the performance of the products from value-added …

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7 ways customers prevent good supplier performance

In an earlier post, I described what it takes to be an exceptional supplier. In that post, I said that good suppliers need good customers in order to enhance, even permit good performance. While the capabilities of supplier firms …

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Manufacturing: If it can boost the stock market, why aren't people more interested in working in it?

As a speaker at the 2012 IndustryWeek Best Plants conference last week in Indianapolis, I had the chance to sit in on some of the sessions and keynotes. I found one keynote speaker, Mary Adringa, CEO and President of …

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Augusta National commits a Faux Pas on a National Scale

The recent events at August National Golf Club where the CEO of IBM, Virginia Rometty is not being offered membership due to her gender, demonstrate that its membership is made up of Cro-Magnon men who haven’t yet reached even the …

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If you thought outsourcing was just for purchasing geeks, now appearing in your living room….

I couldn’t resist making a few comments about the new show on NBC, “Outsourced” which aired last week. For those of you who haven’t heard of it or seen it, the show is about a call center in the U.S. …

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Corporate creativity: Still entangled in the corporate hairball

Recently on the blog, The Conversation, there was a fabulous post and short video by Harvard Business School Professor Youngme Moon, “The Anti-Creativity Checklist“. Professor Moon’s premise in her video, which presents 14 ways that companies stifle …

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Vertical Integration: The Pendulum Swings Back

An article in today’s WSJ, “Companies More Prone to Go Vertical,” discussed the current trend for some companies such as Oracle, Pepsi, IBM, General Motors, Boeing and Apple, to cite a few,  to return to the practice of …

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Seven Reasons Why Suppliers Are Firing Their Customers

Firing the customer is something taught in business schools and often mentioned as an approach for small companies to get rid of problem customers. The subject came up again recently in a WSJ article that reported on small businesses, who, …

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Six Sigma for MBAs

It was only a matter of time before the ever-popular Six Sigma would reach the college classroom. I was reading an article about how York College in Southeastern Pennsylvania has begun to offer a course in Six Sigma in its …

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You Know You're At a Lean Conference When…

Attending the annual AME Lean Conference was energizing and inspiring. The conference delegates are a different crowd. They are practitioners of the lean enterprise. This is apparent if you spend any time with these folks.

You know you’re at …

Posted in Business, Lean, Manufacturing | 3 Comments