In an effort to flow lean to suppliers, firms are often internally focused. They are concerned with how suppliers can support their needs and tend not to view the situation from a systems perspective. Often it is about what suppliers need to do to satisfy their customers — which is certainly an essential ingredient. [...]
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For those of you planning to attend the ISM 93rd Annual Supply Management Conference in St. Louis, MO next week (May 4-7), I will be presenting a session called: “Best Practices to Develop Supplier Scorecards and KPIs“. My session is on Monday, May 5th from 10:40 to 11:40 am. My book, Supplier Evaluation and Performance Excellence, [...] |
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