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I recently wrote a post for the Spend Matters blog, “12 Reasons Why Supplier Scorecards Fail” (updated, with one additional reason than my original post on this site in December 2008). There were some insightful comments, including one about the customer’s role in supplier performance success. Rob Handfield made a pertinent comment that it is often [...] Companies embark on supplier scorecards for many good business reasons. They are concerned about supply risk, supplier quality, supplier responsiveness. They know that they should be measuring, understanding and improving supplier performance and mitigating risks. It’s the right thing to do. But as I’ve mentioned before, companies are often focused on the metrics themselves – the [...] The latest victims of the economic downturn seem to be suppliers in the electronics supply chain. As reported in the May 18th WSJ article “Clarity is Missing Link in Supply Chain“, as business began to contract, Best Buy dramatically cut back their forecasts to electronics companies such as Toshiba just before the holiday season last year, for [...] I was recently interviewed by business columnist Jamie Herzlich over at Newsday for an article she recently wrote, “Small Business: Choosing the Right Supplier.” (May 14, 2009) Many businesses are struggling with the challenge of how to choose the right suppliers. According to Ms. Herzlich, many business owners are unaware of what to look for in [...] I was recently following a discussion on Elsmar Cove, a forum for quality professionals (free, but registration is required), on the subject of an approved supplier list (ASL). Someone wanted to know whether having an approved supplier list was a “shall” under ISO standards and whether you had to evaluate every single supplier for the ASL. [...] In the pursuit of cheaper shoes, yet infinite variety, shoe companies and fashionistas seem to have gone awry. Recently I went to the “Shoe Mega-Store” at Marshalls to look for a pair of new business-y shoes. There was certainly no lack of quantity or variety of shoes. The Mega Store was really mega. But it was [...] |
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