April 2010
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Take the survey: What’s happening in SRM business practices?

Last year I read with great interest about the results of the Supplier Relationship Management survey done by State of Flux, a procurement and supply chain consulting firm in the UK. The headlines about the results stated that companies were confusing supplier performance with supplier relationships.  The 2009 survey found that companies were largely monitoring supplier performance and [...]

Presenting in the Risk Track at ISM

On Wednesday, April 28 at 9 am, Jason Busch, Editor of Spend Matters and I are giving a presentation on the software solutions side of supply risk at the ISM Conference in San Diego.  Our session is titled “Understanding and Choosing Supply Risk Solutions: Software, Content and Analytics.” Jason just posted a reminder about [...]

Supplier site visits – looking beyond audit checklists

Just as you might go beyond words and try to ready a person’s body language to understand what they mean, the same approach can apply to a customer firm on a supplier site visit. While a quality audit has its rules and rigors, there’s nothing like old-fashioned intuition to uncover what’s really going on. As [...]