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When Selecting Suppliers, Know What You’re Looking For

One of the greatest challenges in selecting the right suppliers for your company is know what you’re looking for. In order to know what you’re looking for, you need to have a supplier selection strategy that is linked to the priorities and strategies of your firm. Then this strategy needs to be translated into [...]

The New Chrysler: Ask Not What Your Suppliers Can Do For You

The government has helped bail out Chrysler. The government has not bailed out its suppliers. And now Chrysler is looking to get back in the game on the backs of its suppliers, who, if they are still in business, are not eager become lenders to their customers. Chrysler has received over $10.4B from the government so far. And [...]

Selecting the Right Suppliers: Challenges and Best Practices

Mark your calendar for Thursday, September 10, 2009, when I will be the speaker for the International Association for Contract and Commercial Management’s (IACCM) Ask the Expert call: “Selecting the Right Suppliers: Challenges and Best Practices“. 

Tim Cummins, President and CEO of IACCM, will host this discussion with me. The session will cover the following areas: [...]

From the Annals of Supplier Switching Costs – Another Story

In an unprecedented move, the European Aviation Safety Agency (EASA) ordered Airbus to remove all of its old Thales speed sensors and replace them with sensors from BF Goodrich. Apparently, singling out specific suppliers for both a defective part and for replacement parts in an air crash situation has never occurred before. Thales was [...]

Finding Offshore Suppliers: A Web-Based Community for Supplier Evaluations

Supply managers and buyers have always had the challenge not just of finding suppliers but finding suppliers who are both high-performing and “best value”. Numerous supplier evaluation and supplier performance management software solutions are now available, where ten years ago very few options existed. Most options that I’m aware of are either SaaS (software [...]

Getting Senior Management Support for SPM

Many people struggle with getting senior management support for supplier performance management initiatives. And, according to the editor-in-chief of Supply Chain Digest in his July 2nd editorial, many people don’t even know what senior management support means.  Most know that you’re supposed to need it or you might not get very far with implementing [...]

For Supplier Cooperation, No Surprises

In a recent poll conducted by Supply Management, more than half of buyers (55%) have experienced problems introducing suppliers to e-procurement systems. But the other 45% did not. What was the difference? How the new technology was communicated to suppliers. While some buyers used carrots and others used sticks, which typically worked if nothing [...]

6 Ways to Derive Value from Your Suppliers

Companies have typically viewed suppliers as a source of cost that needs to be reduced, as supplier costs directly impact the bottom line. And it’s a given that procurement is always under pressure to fulfill the cost reduction mission. But in the process of viewing suppliers as big dollar signs that need to be [...]

What KPIs Should You Use to Measure Supplier Risk?

With supplier bankruptcies a daily occurrence, to say that the topic of supplier risk has become hot is an understatement. The challenge is what to do about it.  Someone recently asked me whether there are any KPIs you can use to measure supplier risk. There are, but developing those KPIs is a business process [...]

New Podcast: Measuring Supplier Performance

Many people are looking for advice about how to create supplier scorecards specifically and how to measure supplier performance generally. 

Listen as Sherry Gordon is interviewed about measuring supplier performance by Sandra Gauvin, Editor of Current Quality newsletter.

In this in-depth interview, you will learn:

Why you should measure supplier performance How to figure out what to [...]