May 2012
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Seven supplier management approaches that you wouldn't use on your children

There are parallels between parenting and management. Parenting can be good preparation for being a manager. Sometimes supplier management can feel like parenting.  But some managers make the same mistakes when managing suppliers that they do when parenting their children. Here are seven supplier management approaches that you wouldn’t (and shouldn’t) use on your children.

1. Do [...]

When handling supplier price increases, consider WIIFM - Part 2

I wrote about ideas for avoiding a supplier price increases in last two posts:  9 Ways to Fight a Supplier Price Increase and Supplier price increases — get creative. Avoiding price increases isn’t purely a matter of “just say no”, which doesn’t usually work unless you’re a big gorilla customer with a lot of market clout or are [...]

The Perils of Outsourcing Space Exploration

If you didn’t think space exploration was dangerous enough, here’s something else to worry about. NASA has been looking into outsourcing parts of the space exploration program to outside suppliers, reasoning that this is the best way to speed up rocket development and to save money. They reasoned that private contractors would be able to provide [...]

Top Ten Reasons to Implement Supplier Performance Management

At the end of the year, and especially at the end of a decade, many top ten lists are popping up. So I’m joining in this list-making with the top ten reasons why firms should implement supplier performance management (SPM).

Find out how well suppliers are really performing Improve supplier performance such as quality, responsiveness, [...]

Is Toyota’s Brand Getting Rusty?

Yesterday Toyota announced that it is recalling 110,000 Tundra trucks built in 2000-2003 due to rust on the frames that is causing the spare tire to break off. Toyota is blaming a supplier, Dana Corporation, manufacturer of the cross member that holds the tire to the bottom of the truck, for the problem, and Dana [...]

Feedback about Supplier Performance: Is Anyone Listening?

In the past couple of months I wrote two guest posts on Spend Matters about an independent  cycling trip that I went on in France. In the first post (An Uphill Battle with a Poor Supplier), I described how the tour company rented us supplier-provided bicycles  that were in less than top condition, ill-fitted, missing air pumps and [...]

Supplier Collaboration: Finding the Sweet Spot

I recently heard a presentation at the AME Lean Conference that was given by representatives from Hershey Foods and K-Mart (part of Sears Holdings) about customer-supplier collaboration. A K-Mart General Manager and a Hershey Foods sales executive discussed how the two companies worked together on special in-store programs that delivered very strong financial results [...]

Upcoming Webinar: Evaluating Your Suppliers

The Purchasing Management Association of Canada (PMAC) is offering a monthly webinar series on various topics of interest. As the second in the series, I am giving a webinar entitled: Evaluating Your Suppliers: Practical Approaches to Getting Results. It runs from 12:00 pm until 1:30 pm ET on Thursday, October 15th. This is a practical [...]

When Selecting Suppliers, Know What You’re Looking For

One of the greatest challenges in selecting the right suppliers for your company is know what you’re looking for. In order to know what you’re looking for, you need to have a supplier selection strategy that is linked to the priorities and strategies of your firm. Then this strategy needs to be translated into [...]

The New Chrysler: Ask Not What Your Suppliers Can Do For You

The government has helped bail out Chrysler. The government has not bailed out its suppliers. And now Chrysler is looking to get back in the game on the backs of its suppliers, who, if they are still in business, are not eager become lenders to their customers. Chrysler has received over $10.4B from the government so far. And [...]