Value Chain

Davis Ballistracchi recently penned an insightful piece for Quality Digest, Why Did Total Quality Management Fail? One of the key reasons is management. They talk the talk, but don’t walk the walk. They sit on the sidelines, cheering employees on, but nothing changes because management doesn’t change. Management blocks the change rather than enabling it.
This [...]

Some people are heaving sighs of relief that Chrysler is emerging from bankruptcy in the arms of Fiat and that GM is officially in bankruptcy soon to emerge as leaner and meaner entities. However, many are left holding the proverbial bag. Who are they? The unsecured creditors who are lining up to salvage whatever they [...]

The failures at Peanut Corporation of America are tragedy in every way. This supplier failed to meet both regulatory and customer requirements. Its customers failed either to uncover or report the failures, and people died as a result. Now a healthy, everyday product is suspect, and faith in the U.S. food processing industry has been [...]

In an effort to flow lean to suppliers, firms are often internally focused. They are concerned with how suppliers can support their needs and tend not to view the situation from a systems perspective. Often it is about what suppliers need to do to satisfy their customers — which is certainly an essential ingredient.  However, [...]

From the title, you might have visited this blog to learn more about sub-tier supplier management. Not today. For April Fools’ Day, I’m deviating from the serious and sometimes deadly boring business of supply chain and lean to talk about the trend of business networking on Linked In.  Linked In has mushroomed since I first joined several [...]

The wastes that are part of lean thinking are well-documented, waste being defined as anything that doesn’t add value to the customer or that a customer would not be willing to pay for. The classic seven wastes in lean thinking include: unnecessary transport, inventory, wasted motion, waiting, overproduction, overprocessing and producing defective products/services. How do [...]

The term “lean supply chain” is bandied about by many to the point where the term is becoming a bit generic or even meaningless. Just like the lean enterprise, the lean supply chain is easy to understand, but harder to deploy — and, in many cases, is more consultant-speak than anything. But that doesn’t make [...]

Remember the song by Sting’s rock group, The Police, “I’ll Be Watching You?”  It’s applicable to supplier performance management, too.  Before you roll you eyeballs and shake your head in disbelief, think about some of the lyrics:
“Every move you make
Every vow you break
Every smile you fake
Every claim you stake
I’ll be watching you” (from The Police)
Every [...]