September 2010
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Turning Supply Risk Fears into a Marketing Strategy

The pace of product recalls and supply risk fears have been increasing. I get quality news updates, and in just one week here were some of the headlines: 

Volvo Recalls Sedans in China

Body Defect Leads Volkswagen to Recall Touaregs

Georgia Company Recalls Anaheim Peppers

More Dry-Milk Products Are Recalled

South Korean Snack Firms Ordered to Recall Products

Baguettes Recalled in Canada

Medtronic [...]

Breathing Green Life into MEP

Last month, U.S. Sen. Sherrod Brown (D-Ohio) and Phil Angelides, Chairman of Apollo Alliance, along with other business, labor and clean energy leaders introduced the “Investments for Manufacturing Progress and Clean Technology (IMPACT) Act of 2009,” a bill intended to facilitate the development of domestic clean energy manufacturing and production. The purpose of the bill is [...]

NUMMI: Things Are Looking Gloomy

In a recent post, “GM’s Failure: What Happened to Lean,”  I wrote about the origins of lean at GM and the NUMMI partnership with Toyota. Now, it seems that NUMMI is on Toyota’s chopping block and that Toyota seriously considering shutting down the plant. The NUMMI venture, begun in 1984, helped Toyota make a beach head in [...]

Why should we care about U.S. manufacturing any more?

As the loss of manufacturers and manufacturing jobs continues during the current recession, the debate continues about whether we should even care. The U.S. is now indisputably a service-based economy. And supporters argue that the erosion of manufacturing in the U.S. is not a bad thing. I was particularly taken aback by Robert Reich’s recent blog [...]

It’s the Customer, Stupid

I recently wrote a post for the Spend Matters blog, “12 Reasons Why Supplier Scorecards Fail” (updated, with one additional reason than my original post  on this site in December 2008). There were some insightful comments, including one about the customer’s role in supplier performance success. Rob Handfield made a pertinent comment that it is often [...]

Supplier Selection: Tips for Small Businesses

I was recently interviewed by business columnist Jamie Herzlich over at Newsday for an article she recently wrote, “Small Business: Choosing the Right Supplier.” (May 14, 2009)  Many businesses are struggling with the challenge of how to choose the right suppliers. According to Ms. Herzlich, many business owners are unaware of what to look for in [...]

Want to audit us? It’ll cost you.

A colleague of mine, Sandra Gauvin, an expert in the quality field and writer of the Current Quality blog and newsletter, recently brought to my attention a new disturbing trend in supplier evaluation: suppliers who charge their customers to for the privilege of conducting an on-site audit. In this scenario, a customer contacts a supplier requesting an audit. [...]

If the shoe fits

In the pursuit of cheaper shoes, yet infinite variety, shoe companies and fashionistas seem to have gone awry. Recently I went to the “Shoe Mega-Store” at Marshalls to look for a pair of new business-y shoes.  There was certainly no lack of quantity or variety of shoes. The Mega Store was really mega. But it was [...]