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8 Characteristics of exceptional suppliers

I’ve read a lot about the characteristics of good leaders and of good employees. But what about the other important stakeholders of the enterprise — suppliers. I was reading an article,  ”Everybody comes to work wanting to do a good job” by Harry Hertz in Inside Quality Insider about critical characteristics of exceptional employees. It [...]

Seven supplier management approaches that you wouldn't use on your children

There are parallels between parenting and management. Parenting can be good preparation for being a manager. Sometimes supplier management can feel like parenting.  But some managers make the same mistakes when managing suppliers that they do when parenting their children. Here are seven supplier management approaches that you wouldn’t (and shouldn’t) use on your children.

1. Do [...]

Supplier Price Increases – Get Creative (Part 1)

In my last post, 9 Ways to Fight a Supplier Price Increase, I listed approaches to handling a supplier price increase. These involved pushing back.  These days, commodity prices may be at the heart of increases. They can be volatile and unpredictable and offer little room for black and white approaches. Besides using hedging, [...]

Managing Suppliers: Planet of the Masons

In an April post on Spend Matters, Spend Visibility — Use RFPs with Home Maintenance Contractors, Jason Busch advocated using an RFP to make sure that contractors are bidding the same job and to help make it easier to compare bids. I wish it were that easy. We’re grappling with a trade that seems [...]