Tag Archives: supply chain management

Getting Senior Management Support for SPM

Many people struggle with getting senior management support for supplier performance management initiatives. And, according to the editor-in-chief of Supply Chain Digest in his July 2nd editorial, many people don’t even know what senior management support means.  Most …

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Where's the Beef……From?

A recent article in the Manchester Guardian reported on the latest sub-tier supply risk horror story. It is alleged that British supermarket chains Tesco, Asda, Marks & Spencer and dozens of other supermarkets may be inadvertent parties to a different …

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It's the Customer, Stupid

I recently wrote a post for the Spend Matters blog, “12 Reasons Why Supplier Scorecards Fail” (updated, with one additional reason than my original post  on this site in December 2008). There were some insightful comments, including one …

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In a Supply Chain Failure, a Bad Workman Blames His Tools

The latest victims of the economic downturn seem to be suppliers in the electronics supply chain. As reported in the May 18th WSJ article “Clarity is Missing Link in Supply Chain“, as business began to contract, Best Buy …

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Giant performance failure in a peanut supplier

The failures at Peanut Corporation of America are tragedy in every way. This supplier failed to meet both regulatory and customer requirements. Its customers failed either to uncover or report the failures, and people died as a result. Now a …

Posted in Business, General, Lean, Personal, Risk, supplier performance, Supply Management, Uncategorized | Tagged , , , , , , , , , | Leave a comment

Knowing the score

I was recently interviewed by Nick Zubko, Purchasing Editor at IndustryWeek magazine, for an article on supplier scorecards. The resulting article, “Who’s Keeping Score?”, summarizes the actions needed to ensure supplier scorecards that are meaningful and actionable and …

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Scorecard Statistics — do you get what you measure?

As the saying goes, statistics can be made to prove anything – even the truth.

Or, everything is vague to a degree you do not realize till you have tried to make it precise (Bertrand Russell).

The customer sends the …

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Borrowing Supplier Scorecard Metrics

In the benchmarking world, one of the axioms is to “steal shamelessly” from other companies, meaning: don’t be afraid to borrow ideas from others (not steal proprietary information).  When it comes to supplier performance metrics, one of the first questions …

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Supplier Scorecard Metrics — Easy vs. Meaningful

In my last post, I listed 11 reasons why supplier scorecards fail.

I’d like to write about the first reason – measuring what is easily measured instead of measuring what is meaningful or important. This assumes that you already …

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11 Reasons Why Supplier Scorecards Fail

Scorecards have become the Holy Grail of supplier performance management.  I find that most companies have some kind of supplier scorecards. And if not, they are in the process of developing them or want to develop them. Expectations for results …

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