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Supplier Evaluation & Performance Excellence
Understanding supplier performance is vital to ensuring a well-functioning supply network. This how-to book will help you develop and implement an evaluation process to help you reduce costs, lower risk, and improve both the performance of your company and your suppliers.
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Tag Archives: procurement
9 ways to fight a supplier price increase
Back in the day when I was running New England Suppliers Institute, a regional non-profit industry organization that worked to improve performance by improving the customer supplier relationship via lean enterprise, supplier development, education, and networking, one of our board …
Purchasing Mousketeers
I once worked in quality improvement capacity as Director of TQM for a distribution company for whom the term supply management was a new concept. Purchasing in particular felt that it had no clout or influence over suppliers. The rest …
Finding Offshore Suppliers: A Web-Based Community for Supplier Evaluations
Supply managers and buyers have always had the challenge not just of finding suppliers but finding suppliers who are both high-performing and “best value”. Numerous supplier evaluation and supplier performance management software solutions are now available, where ten years ago …
What KPIs Should You Use to Measure Supplier Risk?
With supplier bankruptcies a daily occurrence, to say that the topic of supplier risk has become hot is an understatement. The challenge is what to do about it. Someone recently asked me whether there are any KPIs you can use …
Posted in procurement, Quality, supply risk
Tagged KPI, procurement, supplier risk, supplier scorecards, supply risk
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It's the Customer, Stupid
I recently wrote a post for the Spend Matters blog, “12 Reasons Why Supplier Scorecards Fail” (updated, with one additional reason than my original post on this site in December 2008). There were some insightful comments, including one …
Supplier Selection: Tips for Small Businesses
I was recently interviewed by business columnist Jamie Herzlich over at Newsday for an article she recently wrote, “Small Business: Choosing the Right Supplier.” (May 14, 2026) Many businesses are struggling with the challenge of how to choose …
Want to audit us? It'll cost you.
A colleague of mine, Sandra Gauvin, an expert in the quality field and writer of the Current Quality blog and newsletter, recently brought to my attention a new disturbing trend in supplier evaluation: suppliers who charge their customers to for …
Making sourcing strategic through spend visibility
Attracted by the potentially high cost savings and the direct impact on the corporation’s bottom line, some firms plunge directly into strategic sourcing activities without first fully understanding their spend. While they will probably achieve cost reductions, these firms are …
Becoming Lean: Procurement Can Help
I was reading the recent blog post at the Spendmatters: Beyond Shedding the Deadweight in Procurement and Operations. Instead of just cutting headcount, particularly in procurement, Jason Busch suggests other ways to approach cost reduction. Among the suggestions are: …
Got scorecards? Now what?
My previous post about why supplier scorecards fail generated a lot of interest. So today I’m going to write about one of the biggest reasons for failed supplier scorecards: There is little or no action or follow through that results …