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Supplier Evaluation & Performance Excellence
Understanding supplier performance is vital to ensuring a well-functioning supply network. This how-to book will help you develop and implement an evaluation process to help you reduce costs, lower risk, and improve both the performance of your company and your suppliers.
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Category Archives: Quality
From the Annals of Supplier Switching Costs – Another Story
In an unprecedented move, the European Aviation Safety Agency (EASA) ordered Airbus to remove all of its old Thales speed sensors and replace them with sensors from BF Goodrich. Apparently, singling out specific suppliers for both a defective part and …
Posted in Manufacturing, procurement, Quality
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What KPIs Should You Use to Measure Supplier Risk?
With supplier bankruptcies a daily occurrence, to say that the topic of supplier risk has become hot is an understatement. The challenge is what to do about it. Someone recently asked me whether there are any KPIs you can use …
Posted in procurement, Quality, supply risk
Tagged KPI, procurement, supplier risk, supplier scorecards, supply risk
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New Podcast: Measuring Supplier Performance
Many people are looking for advice about how to create supplier scorecards specifically and how to measure supplier performance generally.
Listen as Sherry Gordon is interviewed about measuring supplier performance by Sandra Gauvin, Editor of Current Quality newsletter.
In this in-depth interview, you …
Common supplier certification: easier said than done
Recently I wrote about suppliers who charge their customers to conduct an on-site audit. The desire to charge stems from the fact that site visits are time-consuming and resource-intense for suppliers. Many suppliers have to host multiple site visits and …
For Supplier Scorecard Success: Develop a Process
Companies embark on supplier scorecards for many good business reasons. They are concerned about supply risk, supplier quality, supplier responsiveness. They know that they should be measuring, understanding and improving supplier performance and mitigating risks. It’s the right thing to …
Approved Supplier Lists: Quality Weighs In
I was recently following a discussion on Elsmar Cove, a forum for quality professionals (free, but registration is required), on the subject of an approved supplier list (ASL). Someone wanted to know whether having an approved supplier list was …
Want to audit us? It'll cost you.
A colleague of mine, Sandra Gauvin, an expert in the quality field and writer of the Current Quality blog and newsletter, recently brought to my attention a new disturbing trend in supplier evaluation: suppliers who charge their customers to for the …