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Supplier Evaluation & Performance Excellence
Understanding supplier performance is vital to ensuring a well-functioning supply network. This how-to book will help you develop and implement an evaluation process to help you reduce costs, lower risk, and improve both the performance of your company and your suppliers.
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Category Archives: supplier evaluation
Quality measurement challenge: when a supplier's performance is tied to your review
Recently a supplier quality manager asked me about a dilemma he was having with the way his manufacturing facility was measuring in-process supplier quality. If they found defects in supplier parts during the manufacturing process, each defective item was tallied …
Posted in Quality, supplier evaluation
Tagged metrics, supplier performance management, supplier quality
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Supplier site visits – looking beyond audit checklists
Just as you might go beyond words and try to ready a person’s body language to understand what they mean, the same approach can apply to a customer firm on a supplier site visit. While a quality audit has its rules …
Here's a Classic: Why Supplier Scorecards Fail
I’ve spent more brain cells than I care to think about on supplier evaluation and supplier scorecards. I’ve made a number of posts about the subject on this blog, which I will list in a future post. And I’ve been …
Too Many KPIs: Rightsizing the Supplier Scorecard
You’ve heard of supplier rationalization and “rightsizing” the supply base. What about too many KPIs on the supplier scorecard? I’ve mentioned the problem of measuring too many KPIs in previous posts. In 11 Reasons Why Supplier Scorecards Fail, I list …
Supplier Auditing Michelin-Guide Style
In a recent article in the New Yorker, author John Colapinto describes his adventures with a stealth Michelin Guide restaurant inspector in New York City as she visited some restaurants to see if they met the stringent guidelines to …
Managing and Improving Supplier Performance in a Lean Environment
I am in Covington, Kentucky attending the AME International Lean Conference, Journey to Greatness. Attendance is excellent despite the economy and its adverse impact on other conferences this year. This may be due to various lean journeys presented by practitioners …
Upcoming Webinar: Evaluating Your Suppliers
The Purchasing Management Association of Canada (PMAC) is offering a monthly webinar series on various topics of interest. As the second in the series, I am giving a webinar entitled: Evaluating Your Suppliers: Practical Approaches to Getting Results. It runs …
Posted in procurement, supplier evaluation, supplier performance, Supply Management, supply risk
Tagged webinar
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Supplier Assessment Can Be Supplier Education
Evaluating suppliers can be educational for the supplier. When suppliers are asked to comply with customer requirements that are considered industry best practices, they may have the opportunity to learn more about those practices. You may wonder how a company …
Posted in Corporate social responsibility, Lean, supplier evaluation
Tagged sustainability
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Supplier Performance Management: 5 Mistakes People Make Rationalizing SPM
Supply management, procurement and quality professionals are increasingly aware that they should be measuring their suppliers’ performance and working with important suppliers on performance improvement. In their enthusiasm for going forward with these initiatives, some people make some errors that …
Finding Offshore Suppliers: A Web-Based Community for Supplier Evaluations
Supply managers and buyers have always had the challenge not just of finding suppliers but finding suppliers who are both high-performing and “best value”. Numerous supplier evaluation and supplier performance management software solutions are now available, where ten years ago …